Who is collecting the information?

The Pharmacy Guild of Australia Queensland Branch (ABN 87 076 197 623).

You may contact us at any time if you have any questions, concerns or complaints about this Privacy Policy, or about the way in which your personal information is handled. Please address any complaint about privacy via:

email to: enquiries@qldguild.org.au

phone our reception on: (07) 3831 3788 or

by mail to: 132 Leichhardt Street, Spring Hill Q 4000

PO Box 457, Spring Hill Q 4004

We take all complaints seriously, and will respond to your complaint within a reasonable time.

Facts and circumstances of collection

Pharmacy Guild of Australia Queensland Branch are collecting personal information directly from you, including your name, email address, postcode and telephone number, if you select a call back option.

Why does Pharmacy Guild of Australia Queensland Branch need to collect this information?        

The Guild is collecting this information to do one or more of the following:

Keep you up to date of the North Queensland Full Scope of Practice Pilot. To gain an understanding of your communication needs, to perform research and analysis to improve the way in which The Guild engages with you.

The Guild may also use your information for direct marketing in relation to The Guild and associated services. We use your information to promote the services and issues affecting community pharmacies across Australia, as well as keeping you up to date on services that we think will interest you. This marketing may be by email, phone, SMS, post or online.

The primary purpose for which the information is being collected        

The primary purpose of collecting this information is to keep you up to date on the services offered by Community Pharmacy across Australia and to assist you in accessing those services such as the North Queensland Full Scope of Practice Pilot.

The services offered by Community Pharmacy include:

Anaemia Testing

Asthma Management

Blood Glucose Testing

Blood Pressure Monitoring

Bone Density Testing

Bowel Cancer Screening

Chemotherapy Preparation

Cholesterol Testing

Compounding Services

Compression Garment Supply & Advice

COPD Assessment and Management

COVID-19 Vaccinations

Delivery Services

Diabetes Management

Diabetes MedsCheck

Diabetes Screening

Document Witnessing Service

Dose Administration Aids

Emergency After Hours Service

Home Medicines Review

INR Monitoring

Medication Management

Mental Health Support

Mobility Aids

Mother and Baby Clinic

National Diabetes Services Scheme (NDSS)

Needle and Syringe Service

Opioid Dependency Treatment

Palliative Care Support

Quit Smoking Support

Return Unwanted Medicines

Sleep Apnoea

Staged Supply

Telehealth Service

Vaccination Services

Vaccination Services – Influenza

Weight Management

Wound Management

Medicine and Medicine Pricing Advocacy

The secondary purposes (if any) for which The Guild is collecting this information

We may use or disclose your personal information for the purpose of marketing, informing you about our services, upcoming promotions, training and events, advocacy, or other opportunities that may interest you.

If you do not want to receive direct communications, you can opt-out any time by:

advising us if you receive a marketing call that you no longer wish to receive these calls; or

using the unsubscribe facility that we include in all of our marketing communications to opt-out of receiving those messages.

If you opt-out of receiving marketing material from us, we may still contact you in relation to our ongoing relationship with you.

We will not disclose your personal information to third parties for marketing purposes without your consent. A third party (Curious Minds Media) has been engaged to develop the ‘Pharmacy Full Scope’ website and associated promotions. They handle your data for the execution of electronic direction mail activities.

What happens if The Guild doesn’t collect this information?

If the Guild does not collect this information, we will not be able to provide you with the services as described above.

Access and correction

Information about accessing your information and requesting corrections is set out in the Privacy Policy at https://www.guild.org.au/about-us/privacy-policy

Complaints

Please address any complaint about privacy via:

email to: enquiries@qldguild.org.au

phone our reception on: (07) 3831 3788 or

by mail to: 132 Leichhardt Street, Spring Hill Q 4000

PO Box 457, Spring Hill Q 4004

We take all complaints seriously, and will respond to your complaint within a reasonable time.

If you are not satisfied with our handling of your complaint, you may contact the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992, by email enquiries@oaic.gov.au or by using the contact details on the OAIC website.

I understand that I can make a request not to receive direct marketing at any time by any of the following methods:

email to: enquiries@qldguild.org.au

phone our reception on: (07) 3831 3788 or

by mail to: 132 Leichhardt Street, Spring Hill Q 4000

PO Box 457, Spring Hill Q 4004